Support

“You’re my heroes! Thank you for your endless support since the
beginning! You rock!”

Do you need help with your application, registration, or re-enrollment paperwork? Click here to contact our support team.

FAQs

Question

If I am an office manager and have a question or an issue that needs to be resolved, where should I go?

Answer

Hi there! Happy to help. If you are an office manager for a SchoolMint supported school, if you go into your account you should see a help button on the upper right hand corner of the page. That will take you to the help center where you can find answers to any question that may come up.

Question

If I am a parent and am confused about an application or got stuck, where do I get help?

Answer

First, you should contact the school directly to answer any application-specific questions you may have. If you have a technical question, or issues filling out the application, then click here

Question

If I’m an administrator managing many organizations through SchoolMint and have issues with the system, who can I contact?

Answer

You can click the help button in your account window or can contact your account manager directly.

We are here to help!