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Families – they’re at the heart of all we do. We serve and support 4 million students and their families, and ensuring our nation’s schools will always be there for them is what our products are all about. Because our children are counting on us to make our schools more resilient – for years to come.

Made for each and everyone.

Our products improve the educational experience for families. They help educators make sure everyone is treated fairly. They keep family data safe. And they turn schools into places where students can learn not just academics but the behavior skills that will help them conquer the world as adults. Our products put students first so that everyone can get a shot at life, liberty, and the pursuit of opportunities.

Explore our products for schools

Serious student privacy & data security

Always HIPAA and FERPA compliant, our products protect data with best-in class, private security and 256-bit Secure Sockets Layer encryption.

A helping hand, email, or call

We provide support at the family level for anyone using our website and mobile apps. Bilingual technical support is offered to families in English and Spanish through a variety of formats, including phone, email, and online resources.

Families wait less than 60 seconds on average when they call for support; our average response time for email is just 4 hours. And our 24/7 virtual Family Help Center provides instant access to guides and videos answering frequently asked questions.

Looking for help enrolling in school?

If you’re currently enrolling in school and have a question about your enrollment website or mobile app, we can help. Please visit our Family Help Center for directions, account management/password assistance or troubleshooting tips. Or, get in touch.

Families say the nicest things.

Fast response to my request, courteous explanations concerning my issue, and thorough and thoughtful follow-up. Thank you for your help!

– One appreciative parent

I was beyond, and I mean beyond, satisfied and impressed with your customer service. I actually had to tell all my co-workers how quickly and professionally you responded and helped me resolve my issue within moments. I wish you guys took over all customer service. You have officially spoiled me. I will demand this type of service for now on.

- One blown-away family member

This was a very easy non-tech website. So friendly I could do it.

– A satisfied, technology- challenged dad

You all were super helpful and super quick, which made my life a lot easier!! I rely on quick responses to get things done; otherwise I tend to forget. So thank you so much.

- A relieved family member

Muy buena atención - muy agradecida por su ayuda.

– One gracious mom

The process was quick and the response time was amazing when I had difficulty completing one of my forms. Customer service is phenomenal!

– Another happy guardian